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Day 1
Overview of the root cause analysis (RCA)
- Elements of the RCA 6-step process
- Definition and benefits of RCA
- Key tasks for organizing a successful RCA event
- Defining roles and responsibilities
- Process for identifying and selecting an RCA event
Overview of RCA tools and workshop activities
- 5 Why
- Fishbone Diagram (Ishikawa Diagram)
Day 2
Overview of RCA tools and workshop activities
- Design and Application Review
- Sequence of events
- Fault tree analysis
- Change analysis
Review tools for managing RCA event and sustaining improvements
- Project Charter
- A3 Report
- Audits
Registration Date/Time:
4/14/2027 7:30am Central Time
Event Dates/Times:
- 4/14/2027 8:00am - 4:30pm Central Time
- 4/15/2027 8:00am - 4:30pm Central Time
Course Location
Lodging
Accommodations include: Enjoy complimentary business center, WiFi and Local/Airport Shuttle. Each room has a refrigerator, microwave, 42-inch HDTV, and executive desk. Parking available $15/night.
Room: rates start at $160
Accommodations include: Complimentary WiFi, Local/Airport Shuttle, Pool, and Fitness Center.
Accommodations include: Your stay includes hot breakfast buffet, fitness center, business center, convenient on-site parking. Guest rooms are complete with Keurig coffee maker, refrigerator, complimentary high-speed Internet, and 40-inch, flat screen, high-def TVs.
This is a HyFlex (in-person and online) taught course. Please be prepared to attend all days either in-person or online. Contact us if you have any questions or if you need to make a change.
This course uses the Canvas course management and Zoom platforms. A UW NetID is required to access the online course site. Both in-person and online students should have a NetID and access the Canvas course website. Your registration confirmation email will give you instructions on how to create a NetID and log into Canvas.
Canvas will have digital materials for this course. Please watch the email address you provided for important course updates and information. Check your spam file if you do not see emails from the "wisc.edu" addresses.
Instructor
George Williams
CEO
George is the founder and CEO of ReliabilityX and a recognized leader in the field of maintenance and reliability. He holds a master’s degree in reliability engineering from Monash University and began his career in maintenance while still in high school, working alongside his father. George spent 16 years with a major pharmaceutical company, advancing from technician to global asset management leader. His team earned the prestigious Uptime Award for Best Maintenance and Reliability Program in 2015. A Certified Maintenance and Reliability Professional (CMRP) and Certified Reliability Leader, George was named CMRP of the Year by the Society for Maintenance and Reliability Professionals in 2016. He also holds certifications in vibration analysis, infrared thermography, ultrasound, motion amplification, and plant maintenance management. A published author and experienced educator, George has been teaching maintenance and reliability courses for UW–Madison Interdisciplinary Professional Programs since 2010.
Program Director
Jon Wellik